FAQs
General
How long is the warranty period for OXALIKA vaporizers?
The warranty is 2 years and you can extend the warranty for free up to 3 years by registering the vaporizer in our website: https://www.talitha-info.com/register-your-vaporizer/?lang=en
The warranty is 2 years and you can extend the warranty for free up to 3 years by registering the vaporizer in our website: https://www.talitha-info.com/register-your-vaporizer/?lang=en
Can I order it from your website directly?
Yes, we ship in almost all over the world. Contact us if your country is not included in our destination countries.
Yes, we ship in almost all over the world. Contact us if your country is not included in our destination countries.
I’m ordering from abroad. Which prices apply to me?
a) If you are in EU and don't have a valid International VAT number Invoicing includes 22% taxes b) If you are in EU and you have a valid international VAT number Invoicing excludes 22% taxes c) If you are not in EU Invoicing excludes 22% taxes. In this case you will have to pay duties and taxes at the border according to the laws of your country. You will not have to pay additional delivery costs if you choose the DDP (Delivery Duty Payd) for shipping. DDP shipping is not available for all destinations.
a) If you are in EU and don't have a valid International VAT number Invoicing includes 22% taxes b) If you are in EU and you have a valid international VAT number Invoicing excludes 22% taxes c) If you are not in EU Invoicing excludes 22% taxes. In this case you will have to pay duties and taxes at the border according to the laws of your country. You will not have to pay additional delivery costs if you choose the DDP (Delivery Duty Payd) for shipping. DDP shipping is not available for all destinations.
How much days will pass from the order to the shipment?
We will ship in about 1-2 working days from the date of purchase.
We will ship in about 1-2 working days from the date of purchase.
Is it legal to use sublimated oxalic acid to fight varroa?
It depends on the laws in your country. Check if there are veterinary oxalic acid medicines against Varroa Destructor in your country that can be administered by sublimation.
It depends on the laws in your country. Check if there are veterinary oxalic acid medicines against Varroa Destructor in your country that can be administered by sublimation.
In which country are manufactured the Oxalika Vaporizers?
All Oxalika Vaporizers are manufactured in Italy
All Oxalika Vaporizers are manufactured in Italy
Can any spare parts be purchased?
Yes, you can find most of it in our website. For other parts contact us: info@oxalika.com
Yes, you can find most of it in our website. For other parts contact us: info@oxalika.com
Which models can be used with plastic or polystyrene hives?
The PRO models with medium or long tube are suitable. With the Basic or Premium model you have to put particular attention for evitate that the metal part get in touch with plastic or polystyrene.
The PRO models with medium or long tube are suitable. With the Basic or Premium model you have to put particular attention for evitate that the metal part get in touch with plastic or polystyrene.
There is an “Instruction manual ” in the box of each vaporizer?
Yes
Yes
In which currency the invoice will be done?
EUROS.
EUROS.
What is the currency tool used for?
The currency tool is intended to help overseas customers. Time-consuming conversions are avoided and our prices can be compared to local prices more easily. However, the total amount due, which is shown during checkout, is explicitly in Euro. The indication in the foreign currency merely serves informational purposes and amounts indicated in foreign currency only represent approximate values.
The currency tool is intended to help overseas customers. Time-consuming conversions are avoided and our prices can be compared to local prices more easily. However, the total amount due, which is shown during checkout, is explicitly in Euro. The indication in the foreign currency merely serves informational purposes and amounts indicated in foreign currency only represent approximate values.
How up-to-date are the exchange rates in the currency tool?
Normally, the rates are updated daily and are geared towards the current exchange rates published by the European Central Bank (ECB). They merely serve as approximate values. Invoicing is solely carried out in Euro.
Normally, the rates are updated daily and are geared towards the current exchange rates published by the European Central Bank (ECB). They merely serve as approximate values. Invoicing is solely carried out in Euro.
OXALIKA Premium and OXALIKA Basic
Which are the differences between the Basic Model and the Premium model?
The basic model does not have the temperature control. You can see that the Premium model has two cable the goes to the metallic plate, one is for the resistence and the other for the device that keep the temperature costant. Instead the Basic model has only one cable, the one for the resistence.
The basic model does not have the temperature control. You can see that the Premium model has two cable the goes to the metallic plate, one is for the resistence and the other for the device that keep the temperature costant. Instead the Basic model has only one cable, the one for the resistence.
Why the temperatur control is important?
Because it saves you time and the battery allows you to do multiple treatments. In fact, with the temperature control, it is not necessary to cool the cup between one treatment and the next and you will not have to waste energy to heat the cup again up to the sublimation temperature.
Because it saves you time and the battery allows you to do multiple treatments. In fact, with the temperature control, it is not necessary to cool the cup between one treatment and the next and you will not have to waste energy to heat the cup again up to the sublimation temperature.
Does the Oxalika Premium vaporizer need to be cooled between treatments?
It is not necessary. It has a particular device that maintains the temperature at the best value for the vaporization (from 190 to 200 ° C) and therefore it is possible to add the acid directly without having to cool it.
It is not necessary. It has a particular device that maintains the temperature at the best value for the vaporization (from 190 to 200 ° C) and therefore it is possible to add the acid directly without having to cool it.
Why do I have to cool the vaporizer in water between treatments in the Oxalika basic model?
Because the Oxalika Basic model does not have temperature control and if not cooled it can reach too high temperatures (400-500 ° C and even more).
Because the Oxalika Basic model does not have temperature control and if not cooled it can reach too high temperatures (400-500 ° C and even more).
Which size of battery do you recommend for OXALIKA Premium models and how many hives can be treated with it?
With a car battery of 45 AH you will have an autonomy of at least 2 hours and you can do at least 80-100 treatments of 2 grams of oxalich each or 160-200 trattamenti of 1 gram of oxalic each. Obviously there are batteries of different quality and efficiency. To keep the battery efficient, the first rule is to make sure that it is always charged, even when not in use. To prevent it from losing efficiency the voltage must always be up to 12.4 volt. The second rule is to prevent complete discharge, the voltage must never go below 11.5 volts.
With a car battery of 45 AH you will have an autonomy of at least 2 hours and you can do at least 80-100 treatments of 2 grams of oxalich each or 160-200 trattamenti of 1 gram of oxalic each. Obviously there are batteries of different quality and efficiency. To keep the battery efficient, the first rule is to make sure that it is always charged, even when not in use. To prevent it from losing efficiency the voltage must always be up to 12.4 volt. The second rule is to prevent complete discharge, the voltage must never go below 11.5 volts.
Which size of battery do you recommend for OXALIKA Basic model and how many hives can be treated with it?
With a car battery of 45 AH you will have an autonomy of at least 2 hours and you can do at least 30 - 40 treatments of 2 grams of oxalich each or 35-45 trattamenti of 1 gram of oxalic each. Obviously there are batteries of different quality and efficiency. To keep the battery efficient, the first rule is to make sure that it is always charged, even when not in use. To prevent it from losing efficiency the voltage must always be up to 12.4 volt. The second rule is to prevent complete discharge, the voltage must never go below 11.5 volts.
With a car battery of 45 AH you will have an autonomy of at least 2 hours and you can do at least 30 - 40 treatments of 2 grams of oxalich each or 35-45 trattamenti of 1 gram of oxalic each. Obviously there are batteries of different quality and efficiency. To keep the battery efficient, the first rule is to make sure that it is always charged, even when not in use. To prevent it from losing efficiency the voltage must always be up to 12.4 volt. The second rule is to prevent complete discharge, the voltage must never go below 11.5 volts.
OXALIKA PRO
Which are the difference between PRO FAST and PRO EASY version?
The FAST version has the semi-automatic doser that help to save time. On the other hand it works only with high purity oxalic acid (about 99,8 %) and not humid. Using the Fast version need a little practice and it is better do it before use the vaporizer in the beehives. The EASY version is very "easy to use" and works even if the Oxalic acid have impurity or excipients. The beekeeper have to know which kind of oxalic acid is permitted in his country.
The FAST version has the semi-automatic doser that help to save time. On the other hand it works only with high purity oxalic acid (about 99,8 %) and not humid. Using the Fast version need a little practice and it is better do it before use the vaporizer in the beehives. The EASY version is very "easy to use" and works even if the Oxalic acid have impurity or excipients. The beekeeper have to know which kind of oxalic acid is permitted in his country.
What are the different tube sizes for? Is there a special use for each size? What do we have to calculate to decide which one is most appropriate for our hives?
The short tube is suitable if you are performing the treatment from the back of the hives. The long and medium tube are suitable for treatment from the front. It is necessary to choose the length according to the protrusion of the flight step. Only the tip of the tube (2 cm) must be inserted into the hive. The shorter the tube, the better the vaporizer works even in cold and strong wind.
The short tube is suitable if you are performing the treatment from the back of the hives. The long and medium tube are suitable for treatment from the front. It is necessary to choose the length according to the protrusion of the flight step. Only the tip of the tube (2 cm) must be inserted into the hive. The shorter the tube, the better the vaporizer works even in cold and strong wind.
Why is there no display to monitor the temperature value?
- Because adding delicate components would have the disadvantage of reducing reliability. In Oxalika PRO vaporizers, the temperature is preset at the factory and maintained with precision in the range between 215 and 230 ° C by a robust, highly reliable and precise device. Thanks to this control system we can offer a 3 year warranty . - When you use the vaporizer you do not notice the temperature variations (which can vary from 215 to 230 ° C) and you can continue to make treatments without having to wait between the end of a sublimation and the start of the next
- Because adding delicate components would have the disadvantage of reducing reliability. In Oxalika PRO vaporizers, the temperature is preset at the factory and maintained with precision in the range between 215 and 230 ° C by a robust, highly reliable and precise device. Thanks to this control system we can offer a 3 year warranty . - When you use the vaporizer you do not notice the temperature variations (which can vary from 215 to 230 ° C) and you can continue to make treatments without having to wait between the end of a sublimation and the start of the next
What is the lower and upper temperature threshold of the thermostat?
The boiler reach temperture from 215 and 230 °C. When you use it you almost don't notice this variation and can continuing dosing without do attention to what happen to the temperature.
The boiler reach temperture from 215 and 230 °C. When you use it you almost don't notice this variation and can continuing dosing without do attention to what happen to the temperature.
How long does it take to reach operating temperature?
About 8 - 10 minutes.
About 8 - 10 minutes.
Can I use the process cap in the FAST model?
Yes. You have to purchase them apart.
Yes. You have to purchase them apart.
Can I upgrade the Easy model to the FAST model?
Yes. You have to purchase the conversion kit.
Yes. You have to purchase the conversion kit.
Which size of battery do you recommend for OXALIKA PRO models and how many hives can be treated with it?
We recommend a car battery of at least 70 AH. You will have an autonomy of at least 1 hour. If possible, it is recommended to connect the vaporizer to the car battery for initial heating (8-10 minutes) with the engine running. Then switch to the other battery only when the vaporizer is hot. If you have hives close together and you can go directly from one to the other, with this method you can do at least 80-100 treatments. Obviously there are batteries of different quality and efficiency. To keep the battery efficient, the first rule is to make sure that it is always charged, even when not in use. To prevent it from losing efficiency the voltage must always be up to 12.4 volt. The second rule is to prevent complete discharge, the voltage must never go below 11.5 volts.
We recommend a car battery of at least 70 AH. You will have an autonomy of at least 1 hour. If possible, it is recommended to connect the vaporizer to the car battery for initial heating (8-10 minutes) with the engine running. Then switch to the other battery only when the vaporizer is hot. If you have hives close together and you can go directly from one to the other, with this method you can do at least 80-100 treatments. Obviously there are batteries of different quality and efficiency. To keep the battery efficient, the first rule is to make sure that it is always charged, even when not in use. To prevent it from losing efficiency the voltage must always be up to 12.4 volt. The second rule is to prevent complete discharge, the voltage must never go below 11.5 volts.
The connection from the bottom of the Fast dispenser to the boiler is fixed by a O-ring only. Is this a tight connections or does it getting loose by some hits from the gavel?
The o-ring is the right connection for safety reasons. When the battery is too low, or when there is a strong cold wind, it may happen that the temperature in the end of the diffuser tube falls too low and that the tube can become blocked (especially if you are using the long tube). In this case, the distributor functions as a safety valve and separates itself from the boiler by making a small jump. This prevents the pressure from reaching dangerous values in the boiler. When, after many uses, the O-ring does not allow normal operation, it must be replaced but it is very inexpensive.
The o-ring is the right connection for safety reasons. When the battery is too low, or when there is a strong cold wind, it may happen that the temperature in the end of the diffuser tube falls too low and that the tube can become blocked (especially if you are using the long tube). In this case, the distributor functions as a safety valve and separates itself from the boiler by making a small jump. This prevents the pressure from reaching dangerous values in the boiler. When, after many uses, the O-ring does not allow normal operation, it must be replaced but it is very inexpensive.
Electricity Supply
Which kind of electricity supply can be use?
It can be used 12 Vdc Power Supply (see our website) or car battery.
It can be used 12 Vdc Power Supply (see our website) or car battery.
What happens if I connect the cables of the vaporizer to the battery (or to power supply) by reversing the polarity? Can the vaporizer break?
You can connect the cables without do attention to the positive and negative pole. The vaporizer does not broken and work well in the same way.
You can connect the cables without do attention to the positive and negative pole. The vaporizer does not broken and work well in the same way.
Can I use batteries or DC Power Supply with different Voltage from 12 volt?
No.
No.
Can I use an AC power supply?
No.
No.
Can I use batteries with different Capacity (AH)? What change if I use batteries with more or less Capacity (AH)
If you use battery with little capacity may happen that it become hot and can explode. Make attention that the battery doesn't become hot during use. No limit if using the battery with more capacity (AH). With this battery it is possible to carry out more treatments between one charge and another.
If you use battery with little capacity may happen that it become hot and can explode. Make attention that the battery doesn't become hot during use. No limit if using the battery with more capacity (AH). With this battery it is possible to carry out more treatments between one charge and another.
Which is the minimum recommended battery Capacity (AH) for PRO Models?
70 AH
70 AH
Which is the minimum recommended battery Capacity (AH) for BASIC and PREMIUM models?
40 AH
40 AH
Where can I find more information about batteries?
https://www.varta-automotive.com https://www.boschcarservice.com https://www.fiamm.com/it/italy
https://www.varta-automotive.com https://www.boschcarservice.com https://www.fiamm.com/it/italy
Where can I find more information about charger?
https://www.ctek.com/products
https://www.ctek.com/products
Protective Masks and Filters
What are the characteristics to be evaluated in the protective masks to be used during treatments with sublimated oxalic acid?
The masks to be used can be of various types: - of the type FFP3. It is a very econonic mask (3-5 euros), which filters only the oxalic acid powder and protects the beekeeper when inserting the dose of acid powder into the cold bowl. After inserting the dose, the cup is introduced into the hive, it is connected to the battery and you have to move away to avoid breathing the vapors. This mask must be worn together with protective glasses. It may be suitable for use with the Oxalika Basic sublimator. - With ABE1P3 or ABE2P3 filter. These are masks that, in addition to filtering the powders, also filter the oxalic acid vapors and are recommended when it is not possible to leave during the treatment (for example using the Oxalika Premium model without cooling the bowl between one hive and the next or the professional model Oxalika PRO. These masks can be of two types: a) The half-masks (for example the BLS 4000) which protect only the respiratory tract and it is necessary to use protective glasses. They are suitable for temporary use since the glasses tend to fog up when worn for a long time. b) The full-face masks (for example the BLS 5600), much more expensive than the previous ones, protect both the respiratory tract and the eyes and have an internal ventilation system that prevents fogging. They are recommended for intensive use.
The masks to be used can be of various types: - of the type FFP3. It is a very econonic mask (3-5 euros), which filters only the oxalic acid powder and protects the beekeeper when inserting the dose of acid powder into the cold bowl. After inserting the dose, the cup is introduced into the hive, it is connected to the battery and you have to move away to avoid breathing the vapors. This mask must be worn together with protective glasses. It may be suitable for use with the Oxalika Basic sublimator. - With ABE1P3 or ABE2P3 filter. These are masks that, in addition to filtering the powders, also filter the oxalic acid vapors and are recommended when it is not possible to leave during the treatment (for example using the Oxalika Premium model without cooling the bowl between one hive and the next or the professional model Oxalika PRO. These masks can be of two types: a) The half-masks (for example the BLS 4000) which protect only the respiratory tract and it is necessary to use protective glasses. They are suitable for temporary use since the glasses tend to fog up when worn for a long time. b) The full-face masks (for example the BLS 5600), much more expensive than the previous ones, protect both the respiratory tract and the eyes and have an internal ventilation system that prevents fogging. They are recommended for intensive use.
When should the filters be replaced?
Refer exclusively to the technical data sheet of the filters for details, specifications and updates. In general the filters for oxalic acid do not have a precise duration but it depends on the use. Filters suitable for oxalic acid lose effectiveness based on the amount of substances filtered: if used in a highly contaminated environment they last less. The filter must be replaced as soon as there is the slightest smell of oxalic acid.
Refer exclusively to the technical data sheet of the filters for details, specifications and updates. In general the filters for oxalic acid do not have a precise duration but it depends on the use. Filters suitable for oxalic acid lose effectiveness based on the amount of substances filtered: if used in a highly contaminated environment they last less. The filter must be replaced as soon as there is the slightest smell of oxalic acid.